MV
Melindé Viviers
1 reviews | Active since Nov 2017
08 Apr 2019, 18:40
Excellent Customer Service
I received the best servive from Katlego at Isabella Garcia today. I placed an order on 2 April and I entered the wrong billing address. I sent an email to customer service and as per usual, the automated response states 2-3 working days for feedback. I was pleasantly surprised when I received a call from Katlego today (Not even 24 hours after logging my query). She was friendly and helpful and assisted me with correcting the billing address without any hassles or hidden clauses. Katlego and Isabella Garcia, thankbyou for the excellent service. You definitely secured a customer for life today! ?
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Isabella Garcia's replyOfficial
09 Apr 2019, 10:48Dear Melindé,
I trust you are well.
Thank you very much for taking the time to share your experience on this platform.
We are excited to hear that Katlego assisted you with the efficiency and friendliness that embodies the Isabella Garcia family.
You are a valued client of ours and we look forward to many more beautiful interactions with you.
May you have a wonderful day.
Warm regards,
Lomari Green
Client Care Administrator
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarciaint.co.za
I trust you are well.
Thank you very much for taking the time to share your experience on this platform.
We are excited to hear that Katlego assisted you with the efficiency and friendliness that embodies the Isabella Garcia family.
You are a valued client of ours and we look forward to many more beautiful interactions with you.
May you have a wonderful day.
Warm regards,
Lomari Green
Client Care Administrator
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarciaint.co.za
Isabella Garcia's reply09 Apr 2019, 10:48
Official
Dear Melindé,
I trust you are well.
Thank you very much for taking the time to share your experience on this platform.
We are excited to hear that Katlego assisted you with the efficiency and friendliness that embodies the Isabella Garcia family.
You are a valued client of ours and we look forward to many more beautiful interactions with you.
May you have a wonderful day.
Warm regards,
Lomari Green
Client Care Administrator
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarciaint.co.za
I trust you are well.
Thank you very much for taking the time to share your experience on this platform.
We are excited to hear that Katlego assisted you with the efficiency and friendliness that embodies the Isabella Garcia family.
You are a valued client of ours and we look forward to many more beautiful interactions with you.
May you have a wonderful day.
Warm regards,
Lomari Green
Client Care Administrator
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarciaint.co.za