NT
Nobuntu T
1 reviews | Active since Aug 2024
14 May 2026, 13:25
Don’t spend over R1000 for free perfume…there is no such!
Ordered with over R1000,promised I was going to be given free perfume. Products came and there was no perfume. They manipulated the invoice to below R1000
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Isabella Garcia's replyOfficial
15 May 2026, 15:15Dear Nobuntu,
Thank you for bringing this matter to our attention. I sincerely apologise for the frustration and inconvenience you have experienced.
I am pleased that we were able to clarify the matter and assist you regarding your complaint.
Should you have any further questions or require additional assistance, please do not hesitate to respond directly to my email. We are committed to ensuring that this matter is fully resolved to your satisfaction.
Once again, please accept my sincere apologies for the inconvenience, and thank you for allowing us the opportunity to make this right.
Warm regards,
Charnru Du Preez
Client Care Team Leader
Isabella Garcia International
Thank you for bringing this matter to our attention. I sincerely apologise for the frustration and inconvenience you have experienced.
I am pleased that we were able to clarify the matter and assist you regarding your complaint.
Should you have any further questions or require additional assistance, please do not hesitate to respond directly to my email. We are committed to ensuring that this matter is fully resolved to your satisfaction.
Once again, please accept my sincere apologies for the inconvenience, and thank you for allowing us the opportunity to make this right.
Warm regards,
Charnru Du Preez
Client Care Team Leader
Isabella Garcia International
Isabella Garcia's reply15 May 2026, 15:15
Official
Dear Nobuntu,
Thank you for bringing this matter to our attention. I sincerely apologise for the frustration and inconvenience you have experienced.
I am pleased that we were able to clarify the matter and assist you regarding your complaint.
Should you have any further questions or require additional assistance, please do not hesitate to respond directly to my email. We are committed to ensuring that this matter is fully resolved to your satisfaction.
Once again, please accept my sincere apologies for the inconvenience, and thank you for allowing us the opportunity to make this right.
Warm regards,
Charnru Du Preez
Client Care Team Leader
Isabella Garcia International
Thank you for bringing this matter to our attention. I sincerely apologise for the frustration and inconvenience you have experienced.
I am pleased that we were able to clarify the matter and assist you regarding your complaint.
Should you have any further questions or require additional assistance, please do not hesitate to respond directly to my email. We are committed to ensuring that this matter is fully resolved to your satisfaction.
Once again, please accept my sincere apologies for the inconvenience, and thank you for allowing us the opportunity to make this right.
Warm regards,
Charnru Du Preez
Client Care Team Leader
Isabella Garcia International