Done!
I have had absolutely enough with Isabella Garcia!! So i buy this hamper with products you pay once a month....and then i buy products as add ons on my own. Not doing anything for my skin really, so fragranced. And i carry on with my life...until i get phone calls. Firstly on Fridays after 5 and Sat...(family time!!!) and when you say this is not a good time its ignored. Anyways i gave the person the time of day to tell me what amazing stuff i could get and i explained that i already have the whole package as i purchased the hamper and purchased extras and i dnt want any other steps in my facial routine. This lady caried on and on and on even when i said no. I AM A SALES PERSON!!! when you hear that a person is buying into your brand....u do not bully them to buy more and when they say they dnt want to add to their routine you say ok great because you already a buying customer. After that call i have been getting calls every day from different numbers. I have reached a point where i dont even want to use the products anymore....due to your sales people who clearly dont know when to stop...and the daily phone calls. when i am done paying this hamper off i will never use your products again
I hope you’re having a wonderful day!
I wanted to follow up regarding your query. I attempted to contact you by phone but was unfortunately unable to reach you. I have, however, sent you an email addressing your concern, and I trust it provides the clarity you need.
Please accept my sincerest apologies for any inconvenience this may have caused. Rest assured, we remain committed to ensuring the best possible experience for you. Should you require any further assistance, please don’t hesitate to reach out—I would be more than happy to assist.
Wishing you a fantastic day ahead, filled with positivity and ease.
Warmest regards,
Charnu Du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope you’re having a wonderful day!
I wanted to follow up regarding your query. I attempted to contact you by phone but was unfortunately unable to reach you. I have, however, sent you an email addressing your concern, and I trust it provides the clarity you need.
Please accept my sincerest apologies for any inconvenience this may have caused. Rest assured, we remain committed to ensuring the best possible experience for you. Should you require any further assistance, please don’t hesitate to reach out—I would be more than happy to assist.
Wishing you a fantastic day ahead, filled with positivity and ease.
Warmest regards,
Charnu Du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
