Do NOT trust them; ****** with shiny wrapping.

I'm honestly shocked at how this company treats customers. Last year, I cancelled a subscription. It took ages to sort out and endless struggles to get hold of someone to help, but eventually in October 2025 a consultant assured me it was all taken care of, * I didn't have to do anything else. *

In July 2026 I get a call from a courier, out of the blue, to collect a parcel for return. I told him I obviously didn't have anything ready, I was never informed of anything. Then, end of August 2026, I get an email from Isabella Garcia, saying they're sorry but they were unable to collect their parcel, so I will now be charged monthly again. So now, almost a year later, their incompetence is costing me money that I did not budget for. DISGUSTING.