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Mminah M
1 reviews | Active since Jan 2026
26 Jan 2026, 22:03
Dissatisfied with Isabella Garcia International services
I am not happy with the service i received from Isabella Garcia, I have send them email because they promised to cancel the debit order and they did not .I feel they not truthful at all .Their line is not available at all and they never respond to emails, They are continuing to deduct money from my account and I dont know how to stop them.i feel they are corn artist and *************. How can a big brand not have a way of communication and not respond to emails ? I am truly disappointed at their services.
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Isabella Garcia's replyOfficial
27 Jan 2026, 12:08Dear Mminah,
Thank you for bringing your complaint to our attention and for taking the time to share your feedback with us. We truly value hearing from our clients, as it allows us to reflect meaningfully and continuously improve the level of service we provide.
Your satisfaction and trust are extremely important to us, and I would like to assure you that we take your concerns very seriously. Please know that we are fully committed to investigating this matter thoroughly and ensuring that it is addressed with the care, urgency, and attention it deserves.
I have formally initiated an investigation into your query and will personally oversee the process. I will provide you with feedback as a matter of urgency and remain available to guide you through each step until the matter has been fully resolved.
We are genuinely eager to resolve this for you as swiftly and comprehensively as possible and to restore your confidence in our service. Should you have any further information to share or require assistance in the interim, please do not hesitate to contact me directly.
Thank you once again for bringing this to our attention and for affording us the opportunity to address your concerns.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing your complaint to our attention and for taking the time to share your feedback with us. We truly value hearing from our clients, as it allows us to reflect meaningfully and continuously improve the level of service we provide.
Your satisfaction and trust are extremely important to us, and I would like to assure you that we take your concerns very seriously. Please know that we are fully committed to investigating this matter thoroughly and ensuring that it is addressed with the care, urgency, and attention it deserves.
I have formally initiated an investigation into your query and will personally oversee the process. I will provide you with feedback as a matter of urgency and remain available to guide you through each step until the matter has been fully resolved.
We are genuinely eager to resolve this for you as swiftly and comprehensively as possible and to restore your confidence in our service. Should you have any further information to share or require assistance in the interim, please do not hesitate to contact me directly.
Thank you once again for bringing this to our attention and for affording us the opportunity to address your concerns.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply27 Jan 2026, 12:08
Official
Dear Mminah,
Thank you for bringing your complaint to our attention and for taking the time to share your feedback with us. We truly value hearing from our clients, as it allows us to reflect meaningfully and continuously improve the level of service we provide.
Your satisfaction and trust are extremely important to us, and I would like to assure you that we take your concerns very seriously. Please know that we are fully committed to investigating this matter thoroughly and ensuring that it is addressed with the care, urgency, and attention it deserves.
I have formally initiated an investigation into your query and will personally oversee the process. I will provide you with feedback as a matter of urgency and remain available to guide you through each step until the matter has been fully resolved.
We are genuinely eager to resolve this for you as swiftly and comprehensively as possible and to restore your confidence in our service. Should you have any further information to share or require assistance in the interim, please do not hesitate to contact me directly.
Thank you once again for bringing this to our attention and for affording us the opportunity to address your concerns.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing your complaint to our attention and for taking the time to share your feedback with us. We truly value hearing from our clients, as it allows us to reflect meaningfully and continuously improve the level of service we provide.
Your satisfaction and trust are extremely important to us, and I would like to assure you that we take your concerns very seriously. Please know that we are fully committed to investigating this matter thoroughly and ensuring that it is addressed with the care, urgency, and attention it deserves.
I have formally initiated an investigation into your query and will personally oversee the process. I will provide you with feedback as a matter of urgency and remain available to guide you through each step until the matter has been fully resolved.
We are genuinely eager to resolve this for you as swiftly and comprehensively as possible and to restore your confidence in our service. Should you have any further information to share or require assistance in the interim, please do not hesitate to contact me directly.
Thank you once again for bringing this to our attention and for affording us the opportunity to address your concerns.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za