SN
Sizakele N
1 reviews | Active since May 2026
16 May 2026, 16:41
Dissatisfied Customer
I have been using the products for just over 2 weeks now. My overall experience has not been good at all, infact thats even an understatement compared to what the products have done on my skin. I am truly disappointed and frustrated as to whether or not my skin will return to its normal state. I have grown sores on my face and neck. Open sores that are painful and leave dark spots once they dry up. I hope the company will respond on to which steps should be taken now pertaining this issue.
Helpful (0)
Replies (1)0
Replies (1)
Isabella Garcia's replyOfficial
20 May 2026, 12:49Dear Sizakele,
Thank you so much for taking my call to share your experience. We are truly sorry to hear about the discomfort you experienced and fully understand how upsetting unexpected skin reactions, such as ****les and blackheads, can be. Please know that your wellbeing is extremely important to us, and we genuinely care about every client’s experience. Your feedback allows us to listen, learn, and ensure that every individual feels supported and confident in their skincare journey.
Our skincare range is dermatologically approved, clinically tested, and developed with the highest standards of safety, quality, and care. Each product undergoes rigorous testing by qualified dermatologists and formulation chemists to ensure both safety and effectiveness. That said, we recognise that every person’s skin is unique, and while reactions are uncommon, they can occasionally occur due to individual sensitivities, product suitability, or other personal factors.
Thank you so much for taking my call to share your experience. We are truly sorry to hear about the discomfort you experienced and fully understand how upsetting unexpected skin reactions, such as ****les and blackheads, can be. Please know that your wellbeing is extremely important to us, and we genuinely care about every client’s experience. Your feedback allows us to listen, learn, and ensure that every individual feels supported and confident in their skincare journey.
Our skincare range is dermatologically approved, clinically tested, and developed with the highest standards of safety, quality, and care. Each product undergoes rigorous testing by qualified dermatologists and formulation chemists to ensure both safety and effectiveness. That said, we recognise that every person’s skin is unique, and while reactions are uncommon, they can occasionally occur due to individual sensitivities, product suitability, or other personal factors.
Please be assured that all arrangements we discussed telephonically have been attended to and have also been confirmed via email. We hope this demonstrates our commitment to you and all our clients, as we strive to provide service that is not only professional but also compassionate, supportive, and personalised.
Should you have any further questions or require additional assistance, please do not hesitate to respond directly to my email.
Warm regards,
Loané Kunz
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Should you have any further questions or require additional assistance, please do not hesitate to respond directly to my email.
Warm regards,
Loané Kunz
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply20 May 2026, 12:49
Official
Dear Sizakele,
Thank you so much for taking my call to share your experience. We are truly sorry to hear about the discomfort you experienced and fully understand how upsetting unexpected skin reactions, such as ****les and blackheads, can be. Please know that your wellbeing is extremely important to us, and we genuinely care about every client’s experience. Your feedback allows us to listen, learn, and ensure that every individual feels supported and confident in their skincare journey.
Our skincare range is dermatologically approved, clinically tested, and developed with the highest standards of safety, quality, and care. Each product undergoes rigorous testing by qualified dermatologists and formulation chemists to ensure both safety and effectiveness. That said, we recognise that every person’s skin is unique, and while reactions are uncommon, they can occasionally occur due to individual sensitivities, product suitability, or other personal factors.
Thank you so much for taking my call to share your experience. We are truly sorry to hear about the discomfort you experienced and fully understand how upsetting unexpected skin reactions, such as ****les and blackheads, can be. Please know that your wellbeing is extremely important to us, and we genuinely care about every client’s experience. Your feedback allows us to listen, learn, and ensure that every individual feels supported and confident in their skincare journey.
Our skincare range is dermatologically approved, clinically tested, and developed with the highest standards of safety, quality, and care. Each product undergoes rigorous testing by qualified dermatologists and formulation chemists to ensure both safety and effectiveness. That said, we recognise that every person’s skin is unique, and while reactions are uncommon, they can occasionally occur due to individual sensitivities, product suitability, or other personal factors.
Please be assured that all arrangements we discussed telephonically have been attended to and have also been confirmed via email. We hope this demonstrates our commitment to you and all our clients, as we strive to provide service that is not only professional but also compassionate, supportive, and personalised.
Should you have any further questions or require additional assistance, please do not hesitate to respond directly to my email.
Warm regards,
Loané Kunz
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Should you have any further questions or require additional assistance, please do not hesitate to respond directly to my email.
Warm regards,
Loané Kunz
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za