NM
Nomazwi M
1 reviews | Active since Nov 2019
14 Nov 2019, 23:10
Dissappointed bad service and no delivery
Was called more than 2 weeks and promised to be a vip customer. Ptoducts still not delivered yet my.money already deducted from.my bank account. The last order was short. I would.like my money back to my accou t.
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Isabella Garcia's replyOfficial
18 Nov 2019, 09:14Dear Nomazwi,
Thank you for taking my call this morning.
I would like to apologise regarding the delay in the delivery of your package, but as confirmed, the package is with the couriers and should be delivered to you within this week.
As discussed, the debit order that was deducted was for your previous order with Isabella Garcia and not for the new package that was not delivered as yet.
My apologies for any inconvenience caused.
Please feel free to contact us should you have any further enquiries.
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for taking my call this morning.
I would like to apologise regarding the delay in the delivery of your package, but as confirmed, the package is with the couriers and should be delivered to you within this week.
As discussed, the debit order that was deducted was for your previous order with Isabella Garcia and not for the new package that was not delivered as yet.
My apologies for any inconvenience caused.
Please feel free to contact us should you have any further enquiries.
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply18 Nov 2019, 09:14
Official
Dear Nomazwi,
Thank you for taking my call this morning.
I would like to apologise regarding the delay in the delivery of your package, but as confirmed, the package is with the couriers and should be delivered to you within this week.
As discussed, the debit order that was deducted was for your previous order with Isabella Garcia and not for the new package that was not delivered as yet.
My apologies for any inconvenience caused.
Please feel free to contact us should you have any further enquiries.
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for taking my call this morning.
I would like to apologise regarding the delay in the delivery of your package, but as confirmed, the package is with the couriers and should be delivered to you within this week.
As discussed, the debit order that was deducted was for your previous order with Isabella Garcia and not for the new package that was not delivered as yet.
My apologies for any inconvenience caused.
Please feel free to contact us should you have any further enquiries.
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za