ZM
Zanele M
1 reviews | Active since Sept 2013
28 Jun 2020, 22:34
Dissapointed
I was a happy client with their products. However I had lost my job and could not afford products anymore. Despite several times I explained to them still they sent through their products. I emailed them to come collect their products but that fell on deaf ears , months down the line I get a debit order notification, in these trying times of covid-19. I am so sad.
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Replies (1)
Isabella Garcia's replyOfficial
29 Jun 2020, 11:29Dear Zhanelle,
Thank you for taking my call.
I would like to apologise for the inconvenience you experienced with regards to the parcel that was delivered and the debit order that was deducted from your account.
As per your request we will contact you again in next week so that we can resolve this matter.
May you have a lovely day.
Warm regards,
Lomari Green
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for taking my call.
I would like to apologise for the inconvenience you experienced with regards to the parcel that was delivered and the debit order that was deducted from your account.
As per your request we will contact you again in next week so that we can resolve this matter.
May you have a lovely day.
Warm regards,
Lomari Green
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply29 Jun 2020, 11:29
Official
Dear Zhanelle,
Thank you for taking my call.
I would like to apologise for the inconvenience you experienced with regards to the parcel that was delivered and the debit order that was deducted from your account.
As per your request we will contact you again in next week so that we can resolve this matter.
May you have a lovely day.
Warm regards,
Lomari Green
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for taking my call.
I would like to apologise for the inconvenience you experienced with regards to the parcel that was delivered and the debit order that was deducted from your account.
As per your request we will contact you again in next week so that we can resolve this matter.
May you have a lovely day.
Warm regards,
Lomari Green
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za