SM
Shannon M
1 reviews | Active since Nov 2016
08 Jul 2019, 09:27
DISGUSTED!
The service offered by Isabella Garcia is disgusting. I have been trying to cancel future hampers for about six months now. I have told them numerous times they have the wrong contact number, but they will still send SMSes and phone that number. I have tried calling in to cancel, but they cannot transfer me to the correct person, as their phones do not allow it? What an absolute joke! I have emailed countless times requesting cancellation. Quick to sell and take your money though!
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Replies (1)0
Replies (1)Isabella Garcia's replyOfficial
08 Jul 2019, 12:25Dear Shannon,
I trust that you are well.
My sincere apologies for any inconvenience caused regarding your complaint.
I have noted on our system that Tsholofelo has been in contact with you via telephone and e-mail this morning to assist you further. Your details have also been updated on our system accordingly.
Please feel free to contact us should you have any further enquiries.
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarciaint.co.za
I trust that you are well.
My sincere apologies for any inconvenience caused regarding your complaint.
I have noted on our system that Tsholofelo has been in contact with you via telephone and e-mail this morning to assist you further. Your details have also been updated on our system accordingly.
Please feel free to contact us should you have any further enquiries.
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarciaint.co.za
Isabella Garcia's reply08 Jul 2019, 12:25
Official
Dear Shannon,
I trust that you are well.
My sincere apologies for any inconvenience caused regarding your complaint.
I have noted on our system that Tsholofelo has been in contact with you via telephone and e-mail this morning to assist you further. Your details have also been updated on our system accordingly.
Please feel free to contact us should you have any further enquiries.
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarciaint.co.za
I trust that you are well.
My sincere apologies for any inconvenience caused regarding your complaint.
I have noted on our system that Tsholofelo has been in contact with you via telephone and e-mail this morning to assist you further. Your details have also been updated on our system accordingly.
Please feel free to contact us should you have any further enquiries.
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarciaint.co.za
