SS
Saiyuri S
1 reviews | Active since Mar 2018
22 Apr 2022, 19:19
Disappointment, service slacking terribly
Appalled by the pathetic service!!!!! Shocking honestly. I cannot believe that your service has lacked so badly, I stopped product usage due to sensitivity while pregnant and rejoined after a trial. Your consultant was just terrible with her time delays. Still waiting for my products even after a special request for delivery to be asap!!!!! GAVE HER PERMISSION TO DEBIT ASAP as I know. Dispatch will be done after debit. She didn't even get that right. Absolutely ridiculous. Not the service I am used to. Horrified to say the least. Just no help at all honestly
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Isabella Garcia's replyOfficial
25 Apr 2022, 09:42 Dear Saiyuri,
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
I have arranged for your products to be delivered to you today and will personally follow up to ensure that your products are delivered as soon as possible.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Sulaine McGeer Client Care Manager Isabella Garcia International (Pty) Ltd www.isabellagarcia.co.za
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
I have arranged for your products to be delivered to you today and will personally follow up to ensure that your products are delivered as soon as possible.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Sulaine McGeer Client Care Manager Isabella Garcia International (Pty) Ltd www.isabellagarcia.co.za
Isabella Garcia's reply25 Apr 2022, 09:42
Official
Dear Saiyuri,
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
I have arranged for your products to be delivered to you today and will personally follow up to ensure that your products are delivered as soon as possible.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Sulaine McGeer Client Care Manager Isabella Garcia International (Pty) Ltd www.isabellagarcia.co.za
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
I have arranged for your products to be delivered to you today and will personally follow up to ensure that your products are delivered as soon as possible.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Sulaine McGeer Client Care Manager Isabella Garcia International (Pty) Ltd www.isabellagarcia.co.za