Disappointing Service from Isabella Garcia SA

I must say that I am disappointed in Isabella Garcia's service this time around. I've been an Ambassador for years and have never had the pathetic service I received this year. I have called a number of times from the 3rd March until now and no one could get my order right. The Consultants would not even have the courtesy to call me back to provide an update on my request. Long story short, I wanted to change the contents of my box which was agreed and were waiting for approval. While awaiting approval, a box with the incorrect products was delivered to me. I had to call a few times again to confirm the required products. I even requested cancellation of my membership. Finally all was good and the supposedly correct box was delivered. Upon opening the box and checking the contents, there were items that I requested that were not included in the box. Called IS to let them know that there were items not included in the box. I requested a recording of the my calls to see where we went wrong. To date that was not provided. I finally gave up and requested that they arrange for collection of the current box and cancel my membership and still no one has bothered to call. I've spoken to a Tshiamo, Angie, Siddiqa and twice to a Kamo. I do not recall the other's names. So far, I've made 11 calls to IS with no success. What a pity, I really liked the products. Really disappointed.