NM
Noloyiso M
1 reviews | Active since Jan 2017
13 Oct 2020, 09:47
Disappointed client
Personally I have had good relations with Isabella Garcia over the years, I’m a little disappointed that they have not communicated with me in regards to my contract being extended and I was notified that they will deliver my goods and I asked when did I order because I was under the impression that my contract was ending I phoned and I was told that it carries over and I cancelled the order I was notified that they would contact me to this day I’m not contacted I’m not happy with their service in this regard.
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Replies (1)
Isabella Garcia's replyOfficial
13 Oct 2020, 12:04Dear Noloyiso,
Thank you very much for taking my call today. It was such a pleasure to be of service to you.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. Your feedback today is instrumental in helping us improve our service and operational processes.
I have made the necessary arrangements as discussed with you telephonically.
We wish you the absolute best on your skincare journey going forward, may you have a great week ahead
Warm Regards,
Sulaine McGeer
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you very much for taking my call today. It was such a pleasure to be of service to you.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. Your feedback today is instrumental in helping us improve our service and operational processes.
I have made the necessary arrangements as discussed with you telephonically.
We wish you the absolute best on your skincare journey going forward, may you have a great week ahead
Warm Regards,
Sulaine McGeer
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply13 Oct 2020, 12:04
Official
Dear Noloyiso,
Thank you very much for taking my call today. It was such a pleasure to be of service to you.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. Your feedback today is instrumental in helping us improve our service and operational processes.
I have made the necessary arrangements as discussed with you telephonically.
We wish you the absolute best on your skincare journey going forward, may you have a great week ahead
Warm Regards,
Sulaine McGeer
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you very much for taking my call today. It was such a pleasure to be of service to you.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. Your feedback today is instrumental in helping us improve our service and operational processes.
I have made the necessary arrangements as discussed with you telephonically.
We wish you the absolute best on your skincare journey going forward, may you have a great week ahead
Warm Regards,
Sulaine McGeer
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za