ZT
Zanele T
1 reviews | Active since Sept 2020
10 Mar 2022, 15:26
Disappointed and want my money back
Isabella Garcia debited money from my account before they even deliver my products, even though I cancel my contract with them. When I try to call their head office no one is answering my calls. I want my money that they have debited even though I canceled the service.
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Replies (1)
Isabella Garcia's replyOfficial
10 Mar 2022, 15:52Dear Zanele,
Thank you very much for taking the time to speak to me today. It was such a pleasure to be of service to you.
Isabella Garcia Products are delivered within 10-14 working days after the first successful deduction from a client’s account.
This is to ensure that we have the appropriate details and serves as an insurance deposit for the remaining amounts.
Please rest assured that I have made all the required arrangements as we discussed telephonically.
We wish you the absolute best on your skincare journey going forward, may you have a wonderful evening.
Isabella Garcia Products are delivered within 10-14 working days after the first successful deduction from a client’s account.
This is to ensure that we have the appropriate details and serves as an insurance deposit for the remaining amounts.
Please rest assured that I have made all the required arrangements as we discussed telephonically.
We wish you the absolute best on your skincare journey going forward, may you have a wonderful evening.
Warm Regards,
Sulaine McGeer
Client Care Manager
Client Care Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
www.isabellagarcia.co.za
Isabella Garcia's reply10 Mar 2022, 15:52
Official
Dear Zanele,
Thank you very much for taking the time to speak to me today. It was such a pleasure to be of service to you.
Isabella Garcia Products are delivered within 10-14 working days after the first successful deduction from a client’s account.
This is to ensure that we have the appropriate details and serves as an insurance deposit for the remaining amounts.
Please rest assured that I have made all the required arrangements as we discussed telephonically.
We wish you the absolute best on your skincare journey going forward, may you have a wonderful evening.
Isabella Garcia Products are delivered within 10-14 working days after the first successful deduction from a client’s account.
This is to ensure that we have the appropriate details and serves as an insurance deposit for the remaining amounts.
Please rest assured that I have made all the required arrangements as we discussed telephonically.
We wish you the absolute best on your skincare journey going forward, may you have a wonderful evening.
Warm Regards,
Sulaine McGeer
Client Care Manager
Client Care Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
www.isabellagarcia.co.za