Disappointed

Good day

I would like to begin by acknowledging that the products provided are satisfactory. However, I am extremely disappointed with the level of service I have received.

In particular, my experience with Isabella Garcia has been very frustrating. My concerns are as follows:

- Phone calls are frequently not answered. - Emails sent often go unanswered, with no response or follow-up. - When I have expressed that I do not wish to continue with the contract, my decision has not been respected. Instead, I am repeatedly offered alternative options at a lower cost, rather than my request being acknowledged.

This experience has left me feeling unheard and dissatisfied. Due to this level of service, I would not recommend this business to my family or friends.

I trust that you will take this feedback seriously and address these concerns to improve your customer service.