SB
Sasha B

1 reviews | Active since Mar 2014

22 Jun 2015, 15:45

Dinette goes the extra 100 miles for her clients

As a IG client I receive a parcel with all of my facial goodies plus extra gifts yearly<br> <br> I paid off my previous goodies two months in advance because we were going to be retrenched because our department moved to Cape Town luckily I found another job within the company.<br> <br> IG sent me my new yearly goodies which I couldn't accept because of the risk of not having a job etc.<br> <br> This awesome lady Dinette Venter contacted me and asked me what my favourite products were and arranged for me to only keep what I like and use, which was so nice because I expected the whole package to be collected from me as I cancelled it, she then also advised me that IG collects the other products at their own cost and I was so surprised with the level of service she gives! <br> <br> Dinette Venter well done! :)

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Replies (1)
Isabella Garcia
Isabella Garcia's reply23 Jun 2015, 08:04
Official
Hello sashab0708,

Thank you for the wonderful compliment.

We are excited to hear that Dinette Venter assisted you with the efficiency and friendliness that embodies the Isabella Garcia family and that you are enjoying your products.

You are a valued client of ours and we look forward to many more beautiful interactions with you.

We wish you all the best with your new position!

Warm regards,

Ilze Venter
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za