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Elize N

1 reviews | Active since May 2021

10 May 2021, 14:46

Delivery without ordering

They just sent my a parcel that I did not order. I contact them the answer is that it is automatic. The amount is R3472. 56 or R289.38 monthly that will be debited against my account FOR WICH I DID NOT GIVE THEM PERMISSION FOR. Please be very careful you can not get rid of them. Elize N.

0
Replies (1)
Isabella Garcia
Isabella Garcia's reply11 May 2021, 07:04
Official
Dear Elize,
 Thank you for bringing your complaint to our attention. We do appreciate your feedback! 
 Please rest assured that all the required arrangements were made as discussed telephonically yesterday. 

 We wish you the absolute best on your skincare journey going forward, may you have a great day ahead 
Warm Regards,
 
Sulaine McGeerClient Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za