MS
Martha S
1 reviews | Active since Mar 2024
11 Mar 2024, 20:11
Delivered items not authorised
Much as I enjoy using the products I am not happy with receiving a parcel from them which I did not order Will I be afforded an opportunity to decide what I want at my own time
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Replies (1)
Isabella Garcia's replyOfficial
12 Mar 2024, 09:18 Dear Martha, Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today. Please rest assured that I have made all the required arrangements as we discussed telephonically. We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service. Please note that I have sent you an email to further resolve your query. Wishing you a lovely day further. Warm Regards, Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply12 Mar 2024, 09:18
Official
Dear Martha, Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today. Please rest assured that I have made all the required arrangements as we discussed telephonically. We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service. Please note that I have sent you an email to further resolve your query. Wishing you a lovely day further. Warm Regards, Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za