GX
Glamour X

1 reviews | Active since Mar 2026

07 Apr 2026, 11:56

Delayed Refunds/ Cash reimbur*****t

When am I getting my refund/ cash re-imbur*****t. IG sent me an email on the 25th March that it will be processed within 5-7 days , so far nothing . And now IG doesnt respond to my emails and dont pick up calls . Why is it that all of a sudden Isabella Garcia doesnt keep their promises?

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Replies (1)
Isabella Garcia
Isabella Garcia's reply13 Apr 2026, 11:55
Official
 Dear  Glamour 
 
 Thank you sincerely for taking the time to share your concerns with us. We truly appreciate your feedback, as it allows us the opportunity to assist you and ensure that your experience with us is nothing short of exceptional.
 
 Please rest assured that we are looking into this matter with the utmost care and will provide you with feedback as soon as possible.
 
 Wishing you a wonderful day ahead.
 
 Warmest regards,
 Charnu Du Preez
 Client Care Team Leader
 Isabella Garcia International (Pty) Ltd
 www.isabellagarcia.co.za