LM
Leslie M
1 reviews | Active since Sept 2020
30 Jan 2021, 08:32
DEBIT ORDER UNAUTHORIZED
I was told by Amukelani Matsala that no further debit orders will be deducted off my account yet they took off two separate debit orders which is more than what the statement showed i owed.
Helpful (0)
Replies (1)0
Replies (1)
Isabella Garcia's replyOfficial
01 Feb 2021, 11:21Dear Leslie,
Thank you very much for taking the time to speak to me today. It was such a pleasure to be of service to you.
Your request to cancel your order was honoured and executed by Amukelani Matsala, but as was indicated to you debit order can unfortunately not be stopped once submitted.
Please rest assured that I have made all the required arrangements as we discussed telephonically.
We wish you the absolute best on your skincare journey going forward, may you have a great week ahead.
Warm Regards,
Sulaine McGeerClient Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you very much for taking the time to speak to me today. It was such a pleasure to be of service to you.
Your request to cancel your order was honoured and executed by Amukelani Matsala, but as was indicated to you debit order can unfortunately not be stopped once submitted.
Please rest assured that I have made all the required arrangements as we discussed telephonically.
We wish you the absolute best on your skincare journey going forward, may you have a great week ahead.
Warm Regards,
Sulaine McGeerClient Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply01 Feb 2021, 11:21
Official
Dear Leslie,
Thank you very much for taking the time to speak to me today. It was such a pleasure to be of service to you.
Your request to cancel your order was honoured and executed by Amukelani Matsala, but as was indicated to you debit order can unfortunately not be stopped once submitted.
Please rest assured that I have made all the required arrangements as we discussed telephonically.
We wish you the absolute best on your skincare journey going forward, may you have a great week ahead.
Warm Regards,
Sulaine McGeerClient Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you very much for taking the time to speak to me today. It was such a pleasure to be of service to you.
Your request to cancel your order was honoured and executed by Amukelani Matsala, but as was indicated to you debit order can unfortunately not be stopped once submitted.
Please rest assured that I have made all the required arrangements as we discussed telephonically.
We wish you the absolute best on your skincare journey going forward, may you have a great week ahead.
Warm Regards,
Sulaine McGeerClient Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za