GM
Gugulethu M
1 reviews | Active since Mar 2020
01 Feb 2023, 10:50
Debit
I had a good experience with Isabela Garcia the past years, but since last year they have been debating money from my bank account and I even spoke to their consultants asking them to stop debating coz I sent them an email that I unsubscribe but no they continue to debit and some months like last month they have debited twice.
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Replies (2)0
Replies (2)
Isabella Garcia's replyOfficial
01 Feb 2023, 11:12Dear Gugulethu,
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
Please rest assured that we are investigating this query and will revert to you as soon as possible.
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
Please rest assured that we are investigating this query and will revert to you as soon as possible.
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply01 Feb 2023, 11:12
Official
Dear Gugulethu,
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
Please rest assured that we are investigating this query and will revert to you as soon as possible.
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
Please rest assured that we are investigating this query and will revert to you as soon as possible.
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's replyOfficial
01 Feb 2023, 15:55 Dear Gugulethu,
Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today. Please rest assured that I have made all the required arrangements as we discussed telephonically and I will follow up with you via e-mail correspondence to ensure we resolve your concern fully. We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service. We appreciate your understanding and looking forward to a lovely beauty journey together.
Warm Regards, Andri Olivier
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today. Please rest assured that I have made all the required arrangements as we discussed telephonically and I will follow up with you via e-mail correspondence to ensure we resolve your concern fully. We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service. We appreciate your understanding and looking forward to a lovely beauty journey together.
Warm Regards, Andri Olivier
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply01 Feb 2023, 15:55
Official
Dear Gugulethu,
Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today. Please rest assured that I have made all the required arrangements as we discussed telephonically and I will follow up with you via e-mail correspondence to ensure we resolve your concern fully. We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service. We appreciate your understanding and looking forward to a lovely beauty journey together.
Warm Regards, Andri Olivier
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today. Please rest assured that I have made all the required arrangements as we discussed telephonically and I will follow up with you via e-mail correspondence to ensure we resolve your concern fully. We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service. We appreciate your understanding and looking forward to a lovely beauty journey together.
Warm Regards, Andri Olivier
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za