JO
Jessica O

1 reviews | Active since Nov 2024

04 Dec 2024, 10:47

Debicheck not been removed

I took the box offer for one year and decided that the products provided does not last an entire year so essentially it is not worth getting again for another year. I have requested countless times from October to have the debi check removed and it falls on deaf ears. Clearly once you decide to cancel you don’t exist. I would not recommend Isabella due to the after care it is all bull and just a script that is followed. Easy simple request of removing a debicheck is very painful.

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Replies (1)
Isabella Garcia
Isabella Garcia's reply04 Dec 2024, 12:22
Official
Dear Jessica,

I wish to extend my heartfelt gratitude for the privilege of assisting you today, a role I truly hold in high regard. Our conversation was a pleasure, and on behalf of Isabella Garcia, I would like to sincerely apologize for any inconvenience you may have encountered.
 
In line with our commitment to exceptional client service, I have made all the necessary arrangements based on our discussion and have sent a follow-up email to ensure everything is in order. 

Rest assured that your needs are our priority, and we are here to support you every step of the way.
 
 Wishing you a lovely day further.
 
 Warmest regards,
 Andri Olivier
 Client Care Assistant Manager
 Isabella Garcia International (Pty) Ltd
 www.isabellagarcia.co.za