LI
Lezil I
1 reviews | Active since Feb 2022
22 May 2025, 13:27
Debating
Hello.
I logged a call request and was called after months. I asked to cancel my subscription since I'm currently unemployed. The lady I spoke to was very professional and understanding. I made it clear that I could not afford it anymore since my current situation. Let lady then said she will follow up with me in June. Ever since I cancel my subscription in January they still debating me till this day. I stopped the debt order yet they keep debating. I love the Isabella product and would always use it. I currently can not afford it. Please stop debating me. Please.
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Isabella Garcia's replyOfficial
22 May 2025, 16:15Dear Lezil,
Thank you so much for taking my call today. It was truly a pleasure speaking with you, and I’m grateful for the opportunity to be of service, even in these circumstances.
I appreciate your openness in allowing me to clarify our processes and procedures. Please accept our sincere apologies for any misunderstanding, and rest assured that I have made all the necessary arrangements as we discussed. I have also sent an email to follow up, so everything is in place as promised.
We’re genuinely sorry for any inconvenience you may have experienced. Please know that your well-being is close to our hearts, and we remain fully committed to providing you with exceptional care and support.
Wishing you a wonderful rest of your day, filled with positivity.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you so much for taking my call today. It was truly a pleasure speaking with you, and I’m grateful for the opportunity to be of service, even in these circumstances.
I appreciate your openness in allowing me to clarify our processes and procedures. Please accept our sincere apologies for any misunderstanding, and rest assured that I have made all the necessary arrangements as we discussed. I have also sent an email to follow up, so everything is in place as promised.
We’re genuinely sorry for any inconvenience you may have experienced. Please know that your well-being is close to our hearts, and we remain fully committed to providing you with exceptional care and support.
Wishing you a wonderful rest of your day, filled with positivity.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply22 May 2025, 16:15
Official
Dear Lezil,
Thank you so much for taking my call today. It was truly a pleasure speaking with you, and I’m grateful for the opportunity to be of service, even in these circumstances.
I appreciate your openness in allowing me to clarify our processes and procedures. Please accept our sincere apologies for any misunderstanding, and rest assured that I have made all the necessary arrangements as we discussed. I have also sent an email to follow up, so everything is in place as promised.
We’re genuinely sorry for any inconvenience you may have experienced. Please know that your well-being is close to our hearts, and we remain fully committed to providing you with exceptional care and support.
Wishing you a wonderful rest of your day, filled with positivity.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you so much for taking my call today. It was truly a pleasure speaking with you, and I’m grateful for the opportunity to be of service, even in these circumstances.
I appreciate your openness in allowing me to clarify our processes and procedures. Please accept our sincere apologies for any misunderstanding, and rest assured that I have made all the necessary arrangements as we discussed. I have also sent an email to follow up, so everything is in place as promised.
We’re genuinely sorry for any inconvenience you may have experienced. Please know that your well-being is close to our hearts, and we remain fully committed to providing you with exceptional care and support.
Wishing you a wonderful rest of your day, filled with positivity.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za