Aw
Annette witbank.bulbinella
1 reviews | Active since Oct 2020
12 Jan 2026, 15:45
DEALING WITH ACCOUNTS IS A LIVING NIGHTMARE
IT IS IMPOSSIBLE TO SORT A QUERY WITH ACCOUNT DEPARTMENT I HAVE SENT PROOF OF PAYMENTS DONE ON 19 DECEMBER 2025 AND ANOTHER ON 29 DECEMBER TOTALLING TO R2994, I HAVE SENT BANKSTATEMENTS REFLECTING THE PAYMENTS - YET, THEY TRY TO DEBIT MY ACCOUNT AGAIN TODAY, AND THE PAYMENTS MADE IS NOT REFLECTING ON MY ACCOUNT fbna044897 I SIMPLY LOVE THE PRODUCT, BUT, THIS IS NOW TURNING INTO A NIGHTMARE FOR ME I HAVE SEND SO MANY E-MAILS, I CANT DEAL WITH THIS ANYMORE
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Annette witbank.bulbinella's updateReviewer Update
12 Jan 2026, 15:47SORRY, THE AMOUNT TOTALLING FOR BOTH PAYMENTS IS ACTUALLY R3994
Aw
Annette witbank.bulbinella's update12 Jan 2026, 15:47
Reviewer Update
SORRY, THE AMOUNT TOTALLING FOR BOTH PAYMENTS IS ACTUALLY R3994
Isabella Garcia's replyOfficial
14 Jan 2026, 23:36Dear Annette,
Thank you from the heart for taking the time to share your concerns with us. Your feedback truly matters, as it gives us the opportunity to assist you and ensure that your experience with Isabella Garcia is as smooth and delightful as possible.
I have followed up and shared investigative feedback with you via email, and I will personally continue to monitor the situation and follow up until your concern is fully resolved to your satisfaction.
We deeply appreciate your patience and understanding during this time, and we are committed to ensuring you feel heard, valued, and cared for.
With warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you from the heart for taking the time to share your concerns with us. Your feedback truly matters, as it gives us the opportunity to assist you and ensure that your experience with Isabella Garcia is as smooth and delightful as possible.
I have followed up and shared investigative feedback with you via email, and I will personally continue to monitor the situation and follow up until your concern is fully resolved to your satisfaction.
We deeply appreciate your patience and understanding during this time, and we are committed to ensuring you feel heard, valued, and cared for.
With warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply14 Jan 2026, 23:36
Official
Dear Annette,
Thank you from the heart for taking the time to share your concerns with us. Your feedback truly matters, as it gives us the opportunity to assist you and ensure that your experience with Isabella Garcia is as smooth and delightful as possible.
I have followed up and shared investigative feedback with you via email, and I will personally continue to monitor the situation and follow up until your concern is fully resolved to your satisfaction.
We deeply appreciate your patience and understanding during this time, and we are committed to ensuring you feel heard, valued, and cared for.
With warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you from the heart for taking the time to share your concerns with us. Your feedback truly matters, as it gives us the opportunity to assist you and ensure that your experience with Isabella Garcia is as smooth and delightful as possible.
I have followed up and shared investigative feedback with you via email, and I will personally continue to monitor the situation and follow up until your concern is fully resolved to your satisfaction.
We deeply appreciate your patience and understanding during this time, and we are committed to ensuring you feel heard, valued, and cared for.
With warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za