DR
Dipuo R

1 reviews | Active since Sept 2015

30 Aug 2018, 18:26

****py isabella Garcia Service

So got a call from isabella garcia offering me their product , i tried them within a months i was not happy their toner was too harsh and leaving my skin dark . I called them and they suggested i try something else on 60 days money back guarantee if i am not happy again the new product was making my skin oily then they send me some control complex that was suppose to make my skin matte , that was a disaster , I called them to come and collect it took over a month before they picked up their staff whilst i try what ever was remaining , which ruined my skin . After the collection i called to tell them that i was not happy and that i was only prepared to pay for their firming gel is it was the only product that worked that i used to help my skin recover from their harsh products . This time they dont wants , I have asked them to send me our telephonic conversations the sent me one and never bothers to contact me again regarding me complain

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Replies (1)
Isabella Garcia
Isabella Garcia's reply31 Aug 2018, 10:10
Official

Dear Dipuo,

Thank you for taking my call this morning.

As discussed, I am looking into this matter and have requested all the calls made to you. Once I have all the information, I will revert to you to provide you with feedback.

Hope you have a lovely day further!

Kind regards,

Faranaaz Joosub
Client Care Administrator
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za