NT
Neo T

1 reviews | Active since Feb 2023

21 Feb 2025, 09:21

Constant badgering from your consultants

Please teach your consultants not to pester clients and try to force them into committing to something they are not comfortable with. Even after expressing and giving reasons as to why one cannot continue with the membership.

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Replies (1)
Isabella Garcia
Isabella Garcia's reply21 Feb 2025, 10:18
Official
Dear Neo,

I hope you're having a wonderful day!

Thank you for taking the time to share your concerns with us. Your feedback is truly valued, as it allows us to reflect and continuously enhance our service. Please know that we have carefully considered your input.

I have sent you an email addressing your concern, and I trust this will provide the clarity you need.

Please accept my sincerest apologies for any inconvenience, and know that we remain committed to ensuring the best possible experience for you. If you require any further assistance, please don’t hesitate to let me know—I’d be more than happy to assist.

At Isabella Garcia, we take great pride in providing exceptional customer service, and your trust means the world to us. We are always here to assist and go the extra mile for you.

Wishing you a fantastic rest of your day!

Beautifully yours,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International