JF
Jade F
1 reviews | Active since Oct 2023
04 Sept 2026, 11:05
Communication
Wonderful products although I have been trying to get a consultant to assist me in ordering a few products for over a week now with unfortunately no luck.
Helpful (0)
Replies (3)0
Replies (3)
Isabella Garcia's replyOfficial
04 Sept 2026, 12:40Dear Jade,
Thank you for your feedback, and we sincerely apologise for the delay in assisting you with your order. We’re pleased to hear that you enjoy our products.
We have arranged for a consultant to contact you today to assist you with your order. We truly appreciate your patience and understanding.
Best regards,
Charlene Sheoraj
Client Care Team Leader
Isabella Garcia International
Thank you for your feedback, and we sincerely apologise for the delay in assisting you with your order. We’re pleased to hear that you enjoy our products.
We have arranged for a consultant to contact you today to assist you with your order. We truly appreciate your patience and understanding.
Best regards,
Charlene Sheoraj
Client Care Team Leader
Isabella Garcia International
Isabella Garcia's reply04 Sept 2026, 12:40
Official
Dear Jade,
Thank you for your feedback, and we sincerely apologise for the delay in assisting you with your order. We’re pleased to hear that you enjoy our products.
We have arranged for a consultant to contact you today to assist you with your order. We truly appreciate your patience and understanding.
Best regards,
Charlene Sheoraj
Client Care Team Leader
Isabella Garcia International
Thank you for your feedback, and we sincerely apologise for the delay in assisting you with your order. We’re pleased to hear that you enjoy our products.
We have arranged for a consultant to contact you today to assist you with your order. We truly appreciate your patience and understanding.
Best regards,
Charlene Sheoraj
Client Care Team Leader
Isabella Garcia International
JF
Jade F's updateReviewer Update
10 Sept 2026, 10:33Good day, I’m quite saddened as I’m still waiting for this communication.
I’ve ultimately decided to not continue with an order.
I’ve ultimately decided to not continue with an order.
JF
Jade F's update10 Sept 2026, 10:33
Reviewer Update
Good day, I’m quite saddened as I’m still waiting for this communication.
I’ve ultimately decided to not continue with an order.
I’ve ultimately decided to not continue with an order.
Isabella Garcia's replyOfficial
11 Sept 2026, 13:50Dear Jade,
Thank you for bringing this matter to our attention and for allowing us the opportunity to assist you.
I can confirm that we have already assisted you and provided the relevant arrangements and resolution regarding your concern.
Should you have any further questions or require any additional assistance, please feel free to reach out to us.
We appreciate the opportunity to address your concerns and remain committed to providing you with the necessary assistance.
Warm regards,
Loané Kunz
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing this matter to our attention and for allowing us the opportunity to assist you.
I can confirm that we have already assisted you and provided the relevant arrangements and resolution regarding your concern.
Should you have any further questions or require any additional assistance, please feel free to reach out to us.
We appreciate the opportunity to address your concerns and remain committed to providing you with the necessary assistance.
Warm regards,
Loané Kunz
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply11 Sept 2026, 13:50
Official
Dear Jade,
Thank you for bringing this matter to our attention and for allowing us the opportunity to assist you.
I can confirm that we have already assisted you and provided the relevant arrangements and resolution regarding your concern.
Should you have any further questions or require any additional assistance, please feel free to reach out to us.
We appreciate the opportunity to address your concerns and remain committed to providing you with the necessary assistance.
Warm regards,
Loané Kunz
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing this matter to our attention and for allowing us the opportunity to assist you.
I can confirm that we have already assisted you and provided the relevant arrangements and resolution regarding your concern.
Should you have any further questions or require any additional assistance, please feel free to reach out to us.
We appreciate the opportunity to address your concerns and remain committed to providing you with the necessary assistance.
Warm regards,
Loané Kunz
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za