1 reviews | Active since Apr 2024
Cancellation Isabella Garcia
Cancellation request
I am so frustrated by the services available to cancel contracts, there is no number to contact Isabella Garcia to cancel contracts, I was told by there client care agent that they need to call you to process cancellation requests. HOW DOES THAT EVEN MAKE SENSE?
I asked them to provide a reference for the call, I was told that they don't have call references. I asked for name and surname, I was told they can only provide names, what nonsense is that?
Then I get a message from Isabella Garcia that my package is on its way. I NEVER ORDERED ANYTHING. I DONT WANT TO RENEW ANY CONTRACT.
I am extremely that this was processed without my consent.
I want this cancelled, Cancel the delivery I will not accept any packages.
If this is the type of service you provide, then I won't be purchasing any products going forward.
I expect this complaint to be expedited
Please rest assured that I have made all the required arrangements as we discussed telephonically and will follow up with you by means of email. We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service. Wishing you a lovely day further. Warm Regards, Andri Olivier
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Please rest assured that I have made all the required arrangements as we discussed telephonically and will follow up with you by means of email. We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service. Wishing you a lovely day further. Warm Regards, Andri Olivier
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
