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Inga S

1 reviews | Active since May 2023

04 May 2023, 06:42

CANCELLATION

I have been sending numerous emails to cancel any insurance I have with you, since the beginning of the year. Nothing has been done about that all I get is bad service , the products don’t even work for me I have asked to return them no one rep**** I don’t want anything to do with you guys anymore just cancel whatever I have with you,take your products I want nothing from Isabella.

The communication is horrible. I want nothing to do with you guys anymore

0
Replies (3)
Isabella Garcia
Isabella Garcia's reply04 May 2023, 10:40
Official
Dear  Inga, 
 
I hope you are having a lovely day! 
 
Thank you for bringing your complaint to our attention we appreciate your feedback. 
 
We have been trying to contact you this morning to address your concerns, but unfortunately to no avail. 
 
Please note that we will send you an email to resolve your query. 
 
We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future. 
 
Wishing you a lovely day ahead. 
 
Warm Regards, 
 
Andri Olivier
 Client Care Assistant Manager 
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za 
IS
Inga S's update04 May 2023, 13:20
Reviewer Update
Called back the line was busy
Isabella Garcia
Isabella Garcia's reply04 May 2023, 18:36
Official
Dear  Inga, 
 
I hope you are having a lovely evening! 
 
As quickly arranged, I will give you a quick call tomorrow morning to efficiently resolve the matter for you.
 
Wishing you a lovely evening ahead. 
 
Warm Regards, 
 
Andri Olivier
 Client Care Assistant Manager 
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za