DM
Dineo M
1 reviews | Active since Jul 2023
04 Jul 2023, 07:28
Cancelation delays
I have requested to cancel my Beauty Box Subscription with Isabella Garcia a while back now but this has not been done. I have sent multiple emails to cancel and have tried calling them with no success. A new subscription box has even been sent to me due to their lack of communication and response. Please come collect your beauty box and cancel my subscription.
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Isabella Garcia's replyOfficial
04 Jul 2023, 09:07Dearest Dineo,
It was such an honor and privilege for me to have assisted you today.
I enjoyed speaking to you and on behalf of Isabella Garcia, we are terribly sad that our products did not work for you, but we are so grateful that you stayed loyal and tried and evaluated the products for a year.
I would like to express our deepest regret for the inconvenience caused, we are very passionate about our client service therefore, I have made the necessary arrangements as discussed with you telephonically this morning.
We wish you the absolute best on your skincare journey going forward, may you have a great week ahead
Warm Regards,
Andri Olivier
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
It was such an honor and privilege for me to have assisted you today.
I enjoyed speaking to you and on behalf of Isabella Garcia, we are terribly sad that our products did not work for you, but we are so grateful that you stayed loyal and tried and evaluated the products for a year.
I would like to express our deepest regret for the inconvenience caused, we are very passionate about our client service therefore, I have made the necessary arrangements as discussed with you telephonically this morning.
We wish you the absolute best on your skincare journey going forward, may you have a great week ahead
Warm Regards,
Andri Olivier
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply04 Jul 2023, 09:07
Official
Dearest Dineo,
It was such an honor and privilege for me to have assisted you today.
I enjoyed speaking to you and on behalf of Isabella Garcia, we are terribly sad that our products did not work for you, but we are so grateful that you stayed loyal and tried and evaluated the products for a year.
I would like to express our deepest regret for the inconvenience caused, we are very passionate about our client service therefore, I have made the necessary arrangements as discussed with you telephonically this morning.
We wish you the absolute best on your skincare journey going forward, may you have a great week ahead
Warm Regards,
Andri Olivier
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
It was such an honor and privilege for me to have assisted you today.
I enjoyed speaking to you and on behalf of Isabella Garcia, we are terribly sad that our products did not work for you, but we are so grateful that you stayed loyal and tried and evaluated the products for a year.
I would like to express our deepest regret for the inconvenience caused, we are very passionate about our client service therefore, I have made the necessary arrangements as discussed with you telephonically this morning.
We wish you the absolute best on your skincare journey going forward, may you have a great week ahead
Warm Regards,
Andri Olivier
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za