TM
Thandeka M
1 reviews | Active since Sept 2022
27 Sept 2022, 11:28
Cancelation
Hi my name is Thandeka
I got a call from one of the consultants from Isabella Garcia international and they were referred to me by one of their customers for a free gift its been two months now but I haven't received anything from them and they took down all my details
And I decided to join them, money was deducted fr my account and still I haven't received anything from them. I'm just disappointed by their service I want to cancel my subscription with them with them as in like yesterday.
Helpful (0)
Replies (1)0
Replies (1)
Isabella Garcia's replyOfficial
28 Sept 2022, 09:27Dear Thandeka,
I hope you are having a lovely day!
Thank you for bringing this to our attention.
Please accept our sincerest apologies for the inconvenience you experienced in this regard.
I have referred to your profile and take note that your order has indeed been processed and will be dispatched on 2022/09/29.
The reason for this is, Isabella Garcia Products are delivered within 10-14 working days after the first successful deduction from a client’s account.
This is to ensure that we have the appropriate details and serves as an insurance deposit for the remaining amounts.I have ensured that your package is flagged as a urgent delivery.
We value you as a client and we guarantee you the best experience.
Once again, I sincerely apologise, and if there is anything further I can assist you with, please let me know and I will be happy to help!
Wishing you a wonderful day.
Warm regards,
Charlotte Ndlovu
Client Care Coordinator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope you are having a lovely day!
Thank you for bringing this to our attention.
Please accept our sincerest apologies for the inconvenience you experienced in this regard.
I have referred to your profile and take note that your order has indeed been processed and will be dispatched on 2022/09/29.
The reason for this is, Isabella Garcia Products are delivered within 10-14 working days after the first successful deduction from a client’s account.
This is to ensure that we have the appropriate details and serves as an insurance deposit for the remaining amounts.I have ensured that your package is flagged as a urgent delivery.
We value you as a client and we guarantee you the best experience.
Once again, I sincerely apologise, and if there is anything further I can assist you with, please let me know and I will be happy to help!
Wishing you a wonderful day.
Warm regards,
Charlotte Ndlovu
Client Care Coordinator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply28 Sept 2022, 09:27
Official
Dear Thandeka,
I hope you are having a lovely day!
Thank you for bringing this to our attention.
Please accept our sincerest apologies for the inconvenience you experienced in this regard.
I have referred to your profile and take note that your order has indeed been processed and will be dispatched on 2022/09/29.
The reason for this is, Isabella Garcia Products are delivered within 10-14 working days after the first successful deduction from a client’s account.
This is to ensure that we have the appropriate details and serves as an insurance deposit for the remaining amounts.I have ensured that your package is flagged as a urgent delivery.
We value you as a client and we guarantee you the best experience.
Once again, I sincerely apologise, and if there is anything further I can assist you with, please let me know and I will be happy to help!
Wishing you a wonderful day.
Warm regards,
Charlotte Ndlovu
Client Care Coordinator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope you are having a lovely day!
Thank you for bringing this to our attention.
Please accept our sincerest apologies for the inconvenience you experienced in this regard.
I have referred to your profile and take note that your order has indeed been processed and will be dispatched on 2022/09/29.
The reason for this is, Isabella Garcia Products are delivered within 10-14 working days after the first successful deduction from a client’s account.
This is to ensure that we have the appropriate details and serves as an insurance deposit for the remaining amounts.I have ensured that your package is flagged as a urgent delivery.
We value you as a client and we guarantee you the best experience.
Once again, I sincerely apologise, and if there is anything further I can assist you with, please let me know and I will be happy to help!
Wishing you a wonderful day.
Warm regards,
Charlotte Ndlovu
Client Care Coordinator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za