Cancelation

I had an urgent query regarding a cancelation of goods, I sent an urgent email but did not receive a reply after some days neither the normal acknowledged email notifying me that my email was received. I resent the email and received an immediate response from Bhavini Chhiba confirming receipt of my email and assured me that my query is being handled. Bhavini I thank you for your prompt response and for the friendly service offered by Isabella Garcia always. Shariefa