LL
Lwandile L
1 reviews | Active since Dec 2025
11 Dec 2025, 12:34
CANCEL MY SUBSCRIPTION
I have been trying to contact you guys to no avail. Please cancel my membership!!
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Replies (1)
Isabella Garcia's replyOfficial
11 Dec 2025, 13:28Dear Lwandile,
Thank you for bringing this matter to our attention. I sincerely apologise for the frustration and inconvenience you have experienced. This is by no means reflective of the standard of service we strive to provide, and I fully understand how concerning and upsetting this situation must have been for you.
Please be assured that all arrangements we discussed telephonically have been completed.
Should you have any further questions or require additional assistance, please do not hesitate to respond directly to my email. We are committed to ensuring this matter is fully resolved to your satisfaction.
Once again, please accept my sincere apologies for the inconvenience, and thank you for allowing us the opportunity to make this right.
Wishing you a pleasant day ahead.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing this matter to our attention. I sincerely apologise for the frustration and inconvenience you have experienced. This is by no means reflective of the standard of service we strive to provide, and I fully understand how concerning and upsetting this situation must have been for you.
Please be assured that all arrangements we discussed telephonically have been completed.
Should you have any further questions or require additional assistance, please do not hesitate to respond directly to my email. We are committed to ensuring this matter is fully resolved to your satisfaction.
Once again, please accept my sincere apologies for the inconvenience, and thank you for allowing us the opportunity to make this right.
Wishing you a pleasant day ahead.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply11 Dec 2025, 13:28
Official
Dear Lwandile,
Thank you for bringing this matter to our attention. I sincerely apologise for the frustration and inconvenience you have experienced. This is by no means reflective of the standard of service we strive to provide, and I fully understand how concerning and upsetting this situation must have been for you.
Please be assured that all arrangements we discussed telephonically have been completed.
Should you have any further questions or require additional assistance, please do not hesitate to respond directly to my email. We are committed to ensuring this matter is fully resolved to your satisfaction.
Once again, please accept my sincere apologies for the inconvenience, and thank you for allowing us the opportunity to make this right.
Wishing you a pleasant day ahead.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing this matter to our attention. I sincerely apologise for the frustration and inconvenience you have experienced. This is by no means reflective of the standard of service we strive to provide, and I fully understand how concerning and upsetting this situation must have been for you.
Please be assured that all arrangements we discussed telephonically have been completed.
Should you have any further questions or require additional assistance, please do not hesitate to respond directly to my email. We are committed to ensuring this matter is fully resolved to your satisfaction.
Once again, please accept my sincere apologies for the inconvenience, and thank you for allowing us the opportunity to make this right.
Wishing you a pleasant day ahead.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za