Cancel my subscription!!!

Item: Isabella Garcia
Rating: 1
Author: Amanda N

I bought their products since last year, everything was ok till the products started damaging my skin. I stopped using the products till now. I received a call from their consultant few months ago regarding their products and I advised them that I am no longer interested in their products etc. And now yesterday they sent through other products that I didn't even order! With an new invoice! I am certainly not gonna pay for something that I am not even gonna use! They need to send someone and come and get these products!!!

Helpful (0)

Replies (1)

Isabella Garcia's replyOfficial

27 Aug 2020, 16:06

Dear Amanda,

Thank you for taking my call. Even under these circumstances, it was truly a pleasure to speak with you and to have the opportunity to be of service to you today.

Please rest assured that I have made all the required arrangements as we discussed telephonically.

We would like to apologise for any inconvenience that you have experienced, but please note that we are really passionate about your well-being and we strive to deliver exceptional service. I have also requested the sales agreement recording and I am looking forward to providing you with the necessary feedback.

Wishing you a lovely day further.

Warm Regards,

Sulaine McGeer
Client Care Specialist

Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za

Isabella Garcia's reply27 Aug 2020, 16:06

Official