HM
Hellen M
1 reviews | Active since Feb 2024
20 Apr 2026, 09:30
Cancel debit order no longer interested
I am extremely unhappy with Isabella Garcia’s service. I have requested cancellation of my subscription, yet I am concerned that my account will still be debited. I hereby demand immediate cancellation of my account and termination of any debit orders. The reason for my cancellation is that the products are affordable and easily available online, and I do not see the value in paying a monthly subscription for 12 months. I do not authorise any further deductions. I went through reviews its totally now worth paying for something you can afford for 12 months Please confirm cancellation immediately
Helpful (0)
Replies (1)0
Replies (1)
Isabella Garcia's replyOfficial
06 May 2026, 12:35Dear Nthabiseng,
I hope you’re having a wonderful day.
I wanted to follow up regarding your query. I attempted to contact you by phone but was unfortunately unable to reach you.
However, upon reviewing your account, I can confirm that no order was successfully created. This email therefore serves as confirmation that there is no active order, and no further cancellation is required.
Please accept my sincere apologies for any confusion or inconvenience this may have caused. Should you have any further questions or require assistance, you are more than welcome to contact our Customer Care Centre, where one of our consultants will gladly assist you.
Wishing you a fantastic day ahead.
Warm regards,
Charnu Du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope you’re having a wonderful day.
I wanted to follow up regarding your query. I attempted to contact you by phone but was unfortunately unable to reach you.
However, upon reviewing your account, I can confirm that no order was successfully created. This email therefore serves as confirmation that there is no active order, and no further cancellation is required.
Please accept my sincere apologies for any confusion or inconvenience this may have caused. Should you have any further questions or require assistance, you are more than welcome to contact our Customer Care Centre, where one of our consultants will gladly assist you.
Wishing you a fantastic day ahead.
Warm regards,
Charnu Du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply06 May 2026, 12:35
Official
Dear Nthabiseng,
I hope you’re having a wonderful day.
I wanted to follow up regarding your query. I attempted to contact you by phone but was unfortunately unable to reach you.
However, upon reviewing your account, I can confirm that no order was successfully created. This email therefore serves as confirmation that there is no active order, and no further cancellation is required.
Please accept my sincere apologies for any confusion or inconvenience this may have caused. Should you have any further questions or require assistance, you are more than welcome to contact our Customer Care Centre, where one of our consultants will gladly assist you.
Wishing you a fantastic day ahead.
Warm regards,
Charnu Du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope you’re having a wonderful day.
I wanted to follow up regarding your query. I attempted to contact you by phone but was unfortunately unable to reach you.
However, upon reviewing your account, I can confirm that no order was successfully created. This email therefore serves as confirmation that there is no active order, and no further cancellation is required.
Please accept my sincere apologies for any confusion or inconvenience this may have caused. Should you have any further questions or require assistance, you are more than welcome to contact our Customer Care Centre, where one of our consultants will gladly assist you.
Wishing you a fantastic day ahead.
Warm regards,
Charnu Du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za