FM
Frans M
1 reviews | Active since Aug 2013
10 Feb 2025, 16:28
Can not cancel.
Not able to cancel for over a year, they have been taking my money the whole time. Now they are sending me a pakage I do not want/need and can't afford at this stage. I am for some reason not able to cancel via e-mail, but I have explained to them in a mail that I have little or no cell signal where I am. No response om my last e-mai. Don't know what else to do.
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Replies (1)
Isabella Garcia's replyOfficial
10 Feb 2025, 17:14Dear Frans,
I hope this message finds you well and that you’re having a truly wonderful day!
Thank you for taking the time to share your concerns with us. Your feedback is invaluable, as it allows us to continuously refine and enhance our service.
I have sent you an email to address your query, and I trust this will provide the clarity you need. Please know that we deeply regret any inconvenience caused and remain committed to delivering an even better experience for you in the future.
Should you require any further assistance, please don’t hesitate to let me know—I’m more than happy to assist.
Wishing you a delightful evening ahead!
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope this message finds you well and that you’re having a truly wonderful day!
Thank you for taking the time to share your concerns with us. Your feedback is invaluable, as it allows us to continuously refine and enhance our service.
I have sent you an email to address your query, and I trust this will provide the clarity you need. Please know that we deeply regret any inconvenience caused and remain committed to delivering an even better experience for you in the future.
Should you require any further assistance, please don’t hesitate to let me know—I’m more than happy to assist.
Wishing you a delightful evening ahead!
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply10 Feb 2025, 17:14
Official
Dear Frans,
I hope this message finds you well and that you’re having a truly wonderful day!
Thank you for taking the time to share your concerns with us. Your feedback is invaluable, as it allows us to continuously refine and enhance our service.
I have sent you an email to address your query, and I trust this will provide the clarity you need. Please know that we deeply regret any inconvenience caused and remain committed to delivering an even better experience for you in the future.
Should you require any further assistance, please don’t hesitate to let me know—I’m more than happy to assist.
Wishing you a delightful evening ahead!
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope this message finds you well and that you’re having a truly wonderful day!
Thank you for taking the time to share your concerns with us. Your feedback is invaluable, as it allows us to continuously refine and enhance our service.
I have sent you an email to address your query, and I trust this will provide the clarity you need. Please know that we deeply regret any inconvenience caused and remain committed to delivering an even better experience for you in the future.
Should you require any further assistance, please don’t hesitate to let me know—I’m more than happy to assist.
Wishing you a delightful evening ahead!
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za