Building a long lasting relationship is the name of the game!

I want to give credit to Skye at IG for her exceptional customer service. I was disgruntled about an issue and want to commend the professional manner in which she handled the matter. She started by giving me an opportunity to share my issue. She followed this by proposing a remarkably generous solution that meets me at my place of need. Not only did I feel heard, I remarked to her that it felt as though she was invested in building a long lasting relationship with me. Thank you Skye!