LS
Lebuso S
1 reviews | Active since Dec 2024
31 Jan 2026, 08:34
Bring back the money
They deduct my money on a wrong date, they suppose to take money on the 15th but they took money today, when i call their phones don't go through
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Replies (1)
Isabella Garcia's replyOfficial
02 Feb 2026, 08:36Dear Lebuso,
Thank you for bringing this matter to our attention. Please accept my sincere apologies for the frustration and inconvenience you have experienced. This is certainly not reflective of the standard of service we strive to uphold, and I fully understand how concerning and upsetting this situation must have been for you.
I would like to assure you that all arrangements discussed during our telephonic conversation have been attended to and have also been confirmed via email. I will continue to follow up closely until the matter is fully resolved.
Should you have any further questions or require additional assistance, please do not hesitate to respond directly to this email. We remain fully committed to ensuring that this matter is resolved to your complete satisfaction.
Once again, please accept my sincere apologies for the inconvenience, and thank you for allowing us the opportunity to make this right.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing this matter to our attention. Please accept my sincere apologies for the frustration and inconvenience you have experienced. This is certainly not reflective of the standard of service we strive to uphold, and I fully understand how concerning and upsetting this situation must have been for you.
I would like to assure you that all arrangements discussed during our telephonic conversation have been attended to and have also been confirmed via email. I will continue to follow up closely until the matter is fully resolved.
Should you have any further questions or require additional assistance, please do not hesitate to respond directly to this email. We remain fully committed to ensuring that this matter is resolved to your complete satisfaction.
Once again, please accept my sincere apologies for the inconvenience, and thank you for allowing us the opportunity to make this right.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply02 Feb 2026, 08:36
Official
Dear Lebuso,
Thank you for bringing this matter to our attention. Please accept my sincere apologies for the frustration and inconvenience you have experienced. This is certainly not reflective of the standard of service we strive to uphold, and I fully understand how concerning and upsetting this situation must have been for you.
I would like to assure you that all arrangements discussed during our telephonic conversation have been attended to and have also been confirmed via email. I will continue to follow up closely until the matter is fully resolved.
Should you have any further questions or require additional assistance, please do not hesitate to respond directly to this email. We remain fully committed to ensuring that this matter is resolved to your complete satisfaction.
Once again, please accept my sincere apologies for the inconvenience, and thank you for allowing us the opportunity to make this right.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing this matter to our attention. Please accept my sincere apologies for the frustration and inconvenience you have experienced. This is certainly not reflective of the standard of service we strive to uphold, and I fully understand how concerning and upsetting this situation must have been for you.
I would like to assure you that all arrangements discussed during our telephonic conversation have been attended to and have also been confirmed via email. I will continue to follow up closely until the matter is fully resolved.
Should you have any further questions or require additional assistance, please do not hesitate to respond directly to this email. We remain fully committed to ensuring that this matter is resolved to your complete satisfaction.
Once again, please accept my sincere apologies for the inconvenience, and thank you for allowing us the opportunity to make this right.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za