KM
KGAUGELO M

1 reviews | Active since May 2024

11 Oct 2025, 02:17

Bring back my money

I just want my money back. I've been sending emails. Everyday is another excuse I just want my money back. Y'all keep on saying someone will call me is been a week and no one called me. To make things worse your numbers are not going through ***. Bring back the money you debited from my account

0
Replies (1)
Isabella Garcia
Isabella Garcia's reply13 Oct 2025, 08:48
Official
Dear Kgaugelo,

Thank you so much for taking the time to speak with me earlier. It was an absolute pleasure connecting with you and having the opportunity to assist you today.

Please rest assured that I have already completed all the necessary arrangements as per our telephonic discussion and have followed up with an email for your convenience.

On behalf of our team, I sincerely apologize for the inconvenience caused. 

Wishing you continued success on your skincare journey. We remain at your service should you require any further assistance.

Warm regards,
 Andri Olivier
 Client Care Assistant Manager
 Isabella Garcia International (Pty) Ltd
 www.isabellagarcia.co.za