CB
Chane B
1 reviews | Active since Jun 2015
02 Jun 2015, 10:11
Billing error due to wrong email address
On behalf of my mother I tried contacting you people to cancel my mother's subscription because of financial difficulties but the email address does not work. I do not have airtime therefore I could not contact you any other way. PLEASE contact me
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Replies (1)
Isabella Garcia's replyOfficial
04 Jun 2015, 14:41Hello chaneb8,
Thank you for informing us about your complaint and please accept our sincerest apologies for the inconvenience you have experienced.
Unfortunately, we did not get hold of you to better assist and will however be in contact later this afternoon.
Kind regards,
Ilze Venter
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
Thank you for informing us about your complaint and please accept our sincerest apologies for the inconvenience you have experienced.
Unfortunately, we did not get hold of you to better assist and will however be in contact later this afternoon.
Kind regards,
Ilze Venter
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
Isabella Garcia's reply04 Jun 2015, 14:41
Official
Hello chaneb8,
Thank you for informing us about your complaint and please accept our sincerest apologies for the inconvenience you have experienced.
Unfortunately, we did not get hold of you to better assist and will however be in contact later this afternoon.
Kind regards,
Ilze Venter
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
Thank you for informing us about your complaint and please accept our sincerest apologies for the inconvenience you have experienced.
Unfortunately, we did not get hold of you to better assist and will however be in contact later this afternoon.
Kind regards,
Ilze Venter
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za