Big disapointment ISABELLA GARCIA

Item: Isabella Garcia
Rating: 1
Author: Liesl L

I am extremely disapointed in this company. They contacted me to become a VIP member. The offer they gave me was tempting and I agreed. They promise to send my parcel after the received my money. My delivery address changed so I phoned them to give the new info. Needless to say the parcel was taken to the old address. After that I was contacted by the company and oncr again I changed the address. "Ms ur package will be there the next day before 12." It never came and I can not wait every day all day for bad service

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Replies (1)

Isabella Garcia's replyOfficial

09 Dec 2019, 11:17

Dear Liesl,

I trust that you are well and thank you for taking my call.

I would like to apologise once again regarding the delay in the delivery of your package.

I have called Fast and Furious couriers and they confirmed with me that the package is out on delivery today to the correct address. Please keep your cellphone nearby should they try to contact you.

Please do not hesitate to contact our Client Care Department should you have any further enquiries.

Warm regards,

Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za

Isabella Garcia's reply09 Dec 2019, 11:17

Official