BK
Boitumelo K

1 reviews | Active since Sept 2018

19 Feb 2019, 18:49

BEWARE- ASKING FOR VERY PERSONAL DETAILS

I got a call from an agent saying I was nominated by a friend to receive a free gift. However, in order to receive this free gift, I had to answer a series of invasive questions. E.g, where I work, what I do, whether or not I have a credit card. Once they asked me who I banked with, my banking details and ID number, I told the consultant I would rather not proceed as I am uncomfortable with all the personal questions they are asking. She kept saying its for marketing purposes. How is knowing my banking details & ID number for marketing purposes? They can keep their gifts. Thanks. BEWARE.

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Replies (1)
Isabella Garcia
Isabella Garcia's reply20 Feb 2019, 09:25
Official
Dear Boitumelo,

I trust that you well this morning.

I wish to extend our sincerest apologies for the questions that were posed to you that seemed invasive. Please note that I have tried contacting you regarding your complaint on your cellphone number but to no avail unfortunately.

Kindly send an email to *** with a suitable time for me to contact you.

I look forward to hearing from you.

Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarciaint.co.za