AC
Alexan C
1 reviews | Active since May 2015
01 Jun 2015, 16:48
Been two months and still havent recieved my produ
It has been two months that i havent recieved my products.Two debit orders whent off from my account but i still havent recieved anything.Every week they say no this week then nothing then i have to phone again then they say no next week and so it's been going on for two weeks and like i said two debit orders went off but no products nice taking my money but no products yet.
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Isabella Garcia's replyOfficial
02 Jun 2015, 14:14Hello sakoseun,
Please accept our sincerest apologies for the inconvenience you have experienced in this regard.
As telephonically discussed, we have taken steps to rectify the situation and it will be taken up with the relevant department.
As confirmed, your parcel was delivered today at your address and signed for by your friend. We will however contact you tomorrow morning to follow up if you received it.
Kind regards,
Ilze Venter
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
Please accept our sincerest apologies for the inconvenience you have experienced in this regard.
As telephonically discussed, we have taken steps to rectify the situation and it will be taken up with the relevant department.
As confirmed, your parcel was delivered today at your address and signed for by your friend. We will however contact you tomorrow morning to follow up if you received it.
Kind regards,
Ilze Venter
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
Isabella Garcia's reply02 Jun 2015, 14:14
Official
Hello sakoseun,
Please accept our sincerest apologies for the inconvenience you have experienced in this regard.
As telephonically discussed, we have taken steps to rectify the situation and it will be taken up with the relevant department.
As confirmed, your parcel was delivered today at your address and signed for by your friend. We will however contact you tomorrow morning to follow up if you received it.
Kind regards,
Ilze Venter
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
Please accept our sincerest apologies for the inconvenience you have experienced in this regard.
As telephonically discussed, we have taken steps to rectify the situation and it will be taken up with the relevant department.
As confirmed, your parcel was delivered today at your address and signed for by your friend. We will however contact you tomorrow morning to follow up if you received it.
Kind regards,
Ilze Venter
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za