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nadia W
1 reviews | Active since Jul 2011
10 Sept 2026, 08:29
Bad service, unauthorised debits.
U were suppose to cancel all debit orders and ur contract I never agreed too, I already called in, NOW I get an sms that a consultant will call me TO CANCEL. Hurry up, been waiting enough.
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Replies (1)
Isabella Garcia's replyOfficial
14 Sept 2026, 08:44Dear Nadia,
Thank you for bringing this matter to our attention and for allowing us the opportunity to assist you.
I can confirm that your cancellation has already been processed with the assistance of Ashley. The SMS you received was sent in error while your cancellation was being processed, so please disregard it.
Your cancellation has been attended to, and we apologise for the confusion caused by the automated message.
Should you have any further questions or require any additional assistance, please feel free to reach out to us directly.
Warm regards,
Loané Kunz
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing this matter to our attention and for allowing us the opportunity to assist you.
I can confirm that your cancellation has already been processed with the assistance of Ashley. The SMS you received was sent in error while your cancellation was being processed, so please disregard it.
Your cancellation has been attended to, and we apologise for the confusion caused by the automated message.
Should you have any further questions or require any additional assistance, please feel free to reach out to us directly.
Warm regards,
Loané Kunz
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply14 Sept 2026, 08:44
Official
Dear Nadia,
Thank you for bringing this matter to our attention and for allowing us the opportunity to assist you.
I can confirm that your cancellation has already been processed with the assistance of Ashley. The SMS you received was sent in error while your cancellation was being processed, so please disregard it.
Your cancellation has been attended to, and we apologise for the confusion caused by the automated message.
Should you have any further questions or require any additional assistance, please feel free to reach out to us directly.
Warm regards,
Loané Kunz
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing this matter to our attention and for allowing us the opportunity to assist you.
I can confirm that your cancellation has already been processed with the assistance of Ashley. The SMS you received was sent in error while your cancellation was being processed, so please disregard it.
Your cancellation has been attended to, and we apologise for the confusion caused by the automated message.
Should you have any further questions or require any additional assistance, please feel free to reach out to us directly.
Warm regards,
Loané Kunz
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za