cT
carlo T
1 reviews | Active since Jun 2023
06 Jun 2023, 13:35
BAD SERVICE
BAD SERVICE.I have paid a on the 25/05/2023 for products and received a SMS on the 30/05/2023 to say its in transit, when calling them on the 05/06/2023 I was told that the products are still with them. I battle to cancel the order as this is just plan BAD SERVICE .
Helpful (0)
Replies (2)0
Replies (2)
Isabella Garcia's replyOfficial
06 Jun 2023, 15:17 Dear Carlo,
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention on Hello Peter. We appreciate your feedback.
We have been trying to contact you this afternoon to address your concerns, but unfortunately to no avail.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused.
We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
I have arranged for your products to be delivered to you urgently and will personally follow up to ensure that your products are delivered as soon as possible.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention on Hello Peter. We appreciate your feedback.
We have been trying to contact you this afternoon to address your concerns, but unfortunately to no avail.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused.
We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
I have arranged for your products to be delivered to you urgently and will personally follow up to ensure that your products are delivered as soon as possible.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply06 Jun 2023, 15:17
Official
Dear Carlo,
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention on Hello Peter. We appreciate your feedback.
We have been trying to contact you this afternoon to address your concerns, but unfortunately to no avail.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused.
We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
I have arranged for your products to be delivered to you urgently and will personally follow up to ensure that your products are delivered as soon as possible.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention on Hello Peter. We appreciate your feedback.
We have been trying to contact you this afternoon to address your concerns, but unfortunately to no avail.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused.
We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
I have arranged for your products to be delivered to you urgently and will personally follow up to ensure that your products are delivered as soon as possible.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's replyOfficial
06 Jun 2023, 15:17 Dear Carlo,
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention on Hello Peter. We appreciate your feedback.
We have been trying to contact you this afternoon to address your concerns, but unfortunately to no avail.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused.
We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
I have arranged for your products to be delivered to you urgently and will personally follow up to ensure that your products are delivered as soon as possible.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention on Hello Peter. We appreciate your feedback.
We have been trying to contact you this afternoon to address your concerns, but unfortunately to no avail.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused.
We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
I have arranged for your products to be delivered to you urgently and will personally follow up to ensure that your products are delivered as soon as possible.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply06 Jun 2023, 15:17
Official
Dear Carlo,
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention on Hello Peter. We appreciate your feedback.
We have been trying to contact you this afternoon to address your concerns, but unfortunately to no avail.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused.
We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
I have arranged for your products to be delivered to you urgently and will personally follow up to ensure that your products are delivered as soon as possible.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention on Hello Peter. We appreciate your feedback.
We have been trying to contact you this afternoon to address your concerns, but unfortunately to no avail.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused.
We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
I have arranged for your products to be delivered to you urgently and will personally follow up to ensure that your products are delivered as soon as possible.
We appreciate your understanding and looking forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za