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Pearl M
1 reviews | Active since Mar 2017
18 Feb 2025, 08:46
Bad Service
I placed an order on the 7th of February and I haven’t received it. I contacted them on the 17th regarding the order cos I haven’t received it. I am told that I didn’t pay while I paid.
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Replies (1)
Isabella Garcia's replyOfficial
18 Feb 2025, 09:18Dear Pearl,
Thank you for allowing me to assist you—it was a pleasure speaking with you. Your satisfaction is our priority, and I sincerely apologize for any inconvenience along your skincare journey.
We apologize if there was any confusion. Your parcel is with our courier and has been prioritized for urgent delivery. We understand your excitement and are working closely with them to ensure swift delivery.
We truly appreciate your support and look forward to delivering your order soon!
Wishing you a wonderful day.
Beautifully yours,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for allowing me to assist you—it was a pleasure speaking with you. Your satisfaction is our priority, and I sincerely apologize for any inconvenience along your skincare journey.
We apologize if there was any confusion. Your parcel is with our courier and has been prioritized for urgent delivery. We understand your excitement and are working closely with them to ensure swift delivery.
We truly appreciate your support and look forward to delivering your order soon!
Wishing you a wonderful day.
Beautifully yours,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply18 Feb 2025, 09:18
Official
Dear Pearl,
Thank you for allowing me to assist you—it was a pleasure speaking with you. Your satisfaction is our priority, and I sincerely apologize for any inconvenience along your skincare journey.
We apologize if there was any confusion. Your parcel is with our courier and has been prioritized for urgent delivery. We understand your excitement and are working closely with them to ensure swift delivery.
We truly appreciate your support and look forward to delivering your order soon!
Wishing you a wonderful day.
Beautifully yours,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for allowing me to assist you—it was a pleasure speaking with you. Your satisfaction is our priority, and I sincerely apologize for any inconvenience along your skincare journey.
We apologize if there was any confusion. Your parcel is with our courier and has been prioritized for urgent delivery. We understand your excitement and are working closely with them to ensure swift delivery.
We truly appreciate your support and look forward to delivering your order soon!
Wishing you a wonderful day.
Beautifully yours,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za