SN
Simie N
1 reviews | Active since Aug 2022
12 Jan 2026, 10:49
Bad service
I ordered on the 29th Dec till now no delivery n no response from Isabella Garcia phones jus ring n only get automated service reply pathetic service won't b buying again in future
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Isabella Garcia's replyOfficial
13 Jan 2026, 23:22Dear Simie,
Thank you for bringing your concern to our attention. Please accept my sincere apologies for the delay in your delivery. I completely understand how frustrating this must have been.
You placed your order on 29 December 2025, and your confirmation email noted:
"One of our Specialised Client Liaisons has received your product order and is busy processing it. Due to the festive period, you will receive delivery of your order in the first week of January 2026."
Our website also displayed:
"Due to the festive period, all orders placed after 14 December will be shipped in the first week of January 2026."
I am pleased to confirm that your order was delivered yesterday on 12 January 2026 at 14:02, and we hope it brings you joy and meets every expectation.
Thank you for your patience and trust. Clients like you are the heart of Isabella Garcia, and we remain dedicated to delighting you with our products and exceptional service.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing your concern to our attention. Please accept my sincere apologies for the delay in your delivery. I completely understand how frustrating this must have been.
You placed your order on 29 December 2025, and your confirmation email noted:
"One of our Specialised Client Liaisons has received your product order and is busy processing it. Due to the festive period, you will receive delivery of your order in the first week of January 2026."
Our website also displayed:
"Due to the festive period, all orders placed after 14 December will be shipped in the first week of January 2026."
I am pleased to confirm that your order was delivered yesterday on 12 January 2026 at 14:02, and we hope it brings you joy and meets every expectation.
Thank you for your patience and trust. Clients like you are the heart of Isabella Garcia, and we remain dedicated to delighting you with our products and exceptional service.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply13 Jan 2026, 23:22
Official
Dear Simie,
Thank you for bringing your concern to our attention. Please accept my sincere apologies for the delay in your delivery. I completely understand how frustrating this must have been.
You placed your order on 29 December 2025, and your confirmation email noted:
"One of our Specialised Client Liaisons has received your product order and is busy processing it. Due to the festive period, you will receive delivery of your order in the first week of January 2026."
Our website also displayed:
"Due to the festive period, all orders placed after 14 December will be shipped in the first week of January 2026."
I am pleased to confirm that your order was delivered yesterday on 12 January 2026 at 14:02, and we hope it brings you joy and meets every expectation.
Thank you for your patience and trust. Clients like you are the heart of Isabella Garcia, and we remain dedicated to delighting you with our products and exceptional service.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing your concern to our attention. Please accept my sincere apologies for the delay in your delivery. I completely understand how frustrating this must have been.
You placed your order on 29 December 2025, and your confirmation email noted:
"One of our Specialised Client Liaisons has received your product order and is busy processing it. Due to the festive period, you will receive delivery of your order in the first week of January 2026."
Our website also displayed:
"Due to the festive period, all orders placed after 14 December will be shipped in the first week of January 2026."
I am pleased to confirm that your order was delivered yesterday on 12 January 2026 at 14:02, and we hope it brings you joy and meets every expectation.
Thank you for your patience and trust. Clients like you are the heart of Isabella Garcia, and we remain dedicated to delighting you with our products and exceptional service.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za