AM
Amukelani M
1 reviews | Active since Aug 2018
19 Dec 2022, 18:59
Bad Service
I have placed an order on the 5th of December up until now I have not received my order. When I call I'm told they have escalated the matter. The worst part I did mention this coming Friday I need to be home cause my friend is getting married... Wow thanks for the terrific experience. It was my first time buying from you and it will be my last time.
Helpful (0)
Replies (1)0
Replies (1)
Isabella Garcia's replyOfficial
20 Dec 2022, 09:25Dear Amukelani,
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
As discussed this morning, I have arranged for your products to be delivered to you urgently and will personally follow up to ensure that your products are delivered.
We appreciate your understanding and look forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Andri Olivier
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
As discussed this morning, I have arranged for your products to be delivered to you urgently and will personally follow up to ensure that your products are delivered.
We appreciate your understanding and look forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Andri Olivier
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply20 Dec 2022, 09:25
Official
Dear Amukelani,
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
As discussed this morning, I have arranged for your products to be delivered to you urgently and will personally follow up to ensure that your products are delivered.
We appreciate your understanding and look forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Andri Olivier
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
As discussed this morning, I have arranged for your products to be delivered to you urgently and will personally follow up to ensure that your products are delivered.
We appreciate your understanding and look forward to a lovely beauty journey together.
May you have a lovely day.
Warm Regards
Andri Olivier
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za