NZ
Nombuso Z

1 reviews | Active since Jan 2026

24 Mar 2026, 05:05

Bad products and unauthorised debichecks

They have done a double a double debit as debicheck account without me consenting. I need my money back to make an arrangement. I need to use that money for transportation they took my money. Their products made me spend and no gain for my skin

0
Replies (1)
Isabella Garcia
Isabella Garcia's reply30 Mar 2026, 12:05
Official
 Dear  Nombuso 
 
 Thank you for bringing your concerns to our attention on Hello Peter. We are truly sorry to learn about your frustration, and we sincerely regret the experience you have described. This is certainly not the level of service we strive to provide.
 
 
 At present, we are unfortunately unable to locate a client profile on our system using the details provided on Hello Peter. To assist us in identifying your account and reviewing the history of your cancellation request, we kindly ask that you confirm the following information:
 
 Your ID number
 
 Any alternative contact number or email address that may have been used when registering.
 
 If available, an account or reference number
 
 Once we have these details, we will be able to access your profile, review the matter in full, and provide you with clear feedback and assistance without delay.
 
 We sincerely apologise for the inconvenience and frustration this situation has caused and appreciate your cooperation and patience while we work towards a resolution.
 
 Should  you have any questions, concerns, or feedback, please don’t hesitate to reach out. I’m here to support you in any way I can.
  
 Warmest regards,
Charnu Du Preez
 Client Care Team Leader
 Isabella Garcia International (Pty) Ltd
 www.isabellagarcia.co.za