LVDW
L'RE VAN DER WESTHUIZEN
1 reviews | Active since Mar 2026
24 Mar 2026, 06:13
bad products
their products made my skin so much worse and i'm still trying to get my skin to recover!
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Replies (1)
Isabella Garcia's replyOfficial
31 Mar 2026, 13:26 Dear L'RE VAN DER WESTHUIZEN,
Thank you for bringing your concerns to our attention on Hello Peter. We are truly sorry to learn about your frustration, and we sincerely regret the experience you have described. This is certainly not the level of service we strive to provide.
We take all cancellation requests and client communications very seriously and would appreciate the opportunity to investigate this matter thoroughly and resolve it for you as a priority.
At present, we are unfortunately unable to locate a client profile on our system using the details provided on Hello Peter. To assist us in identifying your account and reviewing the history of your cancellation request, we kindly ask that you confirm the following information:
Your ID number
Any alternative contact number or email address that may have been used when registering.
If available, an account or reference number
Once we have these details, we will be able to access your profile, review the matter in full, and provide you with clear feedback and assistance without delay.
We sincerely apologise for the inconvenience and frustration this situation has caused and appreciate your cooperation and patience while we work towards a resolution.
Should you have any questions, concerns, or feedback, please don’t hesitate to reach out. I’m here to support you in any way I can.
Warmest regards,
Charnu Du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing your concerns to our attention on Hello Peter. We are truly sorry to learn about your frustration, and we sincerely regret the experience you have described. This is certainly not the level of service we strive to provide.
We take all cancellation requests and client communications very seriously and would appreciate the opportunity to investigate this matter thoroughly and resolve it for you as a priority.
At present, we are unfortunately unable to locate a client profile on our system using the details provided on Hello Peter. To assist us in identifying your account and reviewing the history of your cancellation request, we kindly ask that you confirm the following information:
Your ID number
Any alternative contact number or email address that may have been used when registering.
If available, an account or reference number
Once we have these details, we will be able to access your profile, review the matter in full, and provide you with clear feedback and assistance without delay.
We sincerely apologise for the inconvenience and frustration this situation has caused and appreciate your cooperation and patience while we work towards a resolution.
Should you have any questions, concerns, or feedback, please don’t hesitate to reach out. I’m here to support you in any way I can.
Warmest regards,
Charnu Du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply31 Mar 2026, 13:26
Official
Dear L'RE VAN DER WESTHUIZEN,
Thank you for bringing your concerns to our attention on Hello Peter. We are truly sorry to learn about your frustration, and we sincerely regret the experience you have described. This is certainly not the level of service we strive to provide.
We take all cancellation requests and client communications very seriously and would appreciate the opportunity to investigate this matter thoroughly and resolve it for you as a priority.
At present, we are unfortunately unable to locate a client profile on our system using the details provided on Hello Peter. To assist us in identifying your account and reviewing the history of your cancellation request, we kindly ask that you confirm the following information:
Your ID number
Any alternative contact number or email address that may have been used when registering.
If available, an account or reference number
Once we have these details, we will be able to access your profile, review the matter in full, and provide you with clear feedback and assistance without delay.
We sincerely apologise for the inconvenience and frustration this situation has caused and appreciate your cooperation and patience while we work towards a resolution.
Should you have any questions, concerns, or feedback, please don’t hesitate to reach out. I’m here to support you in any way I can.
Warmest regards,
Charnu Du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing your concerns to our attention on Hello Peter. We are truly sorry to learn about your frustration, and we sincerely regret the experience you have described. This is certainly not the level of service we strive to provide.
We take all cancellation requests and client communications very seriously and would appreciate the opportunity to investigate this matter thoroughly and resolve it for you as a priority.
At present, we are unfortunately unable to locate a client profile on our system using the details provided on Hello Peter. To assist us in identifying your account and reviewing the history of your cancellation request, we kindly ask that you confirm the following information:
Your ID number
Any alternative contact number or email address that may have been used when registering.
If available, an account or reference number
Once we have these details, we will be able to access your profile, review the matter in full, and provide you with clear feedback and assistance without delay.
We sincerely apologise for the inconvenience and frustration this situation has caused and appreciate your cooperation and patience while we work towards a resolution.
Should you have any questions, concerns, or feedback, please don’t hesitate to reach out. I’m here to support you in any way I can.
Warmest regards,
Charnu Du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za