MM
Mamello M
1 reviews | Active since Jan 2024
22 Jan 2026, 09:42
Bad company
Worse customer service, I have been debited for almost a year I don’t get any products from them. their number doesn’t exist anymore emails are not being responded.
It’s either I get my money back or I get products of the months I didn’t get and we cancel the deal.
They answer rudely even in social media
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Replies (1)
Isabella Garcia's replyOfficial
22 Jan 2026, 15:45Dear Mamello,
Thank you for bringing your complaint to our attention. I did attempt to contact you telephonically; however, I was unfortunately unable to reach you, and the number provided appears to be not exist.
I have, however, sent you a detailed email addressing your concern and trust that it provides the necessary clarity and assistance.
Please accept my sincere apologies for any inconvenience this may have caused.
Please be assured that we remain fully committed to providing you with the best possible service and support.
Should you require any further assistance or clarification, please do not hesitate to reach out. I will gladly assist.
Wishing you a pleasant afternoon.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing your complaint to our attention. I did attempt to contact you telephonically; however, I was unfortunately unable to reach you, and the number provided appears to be not exist.
I have, however, sent you a detailed email addressing your concern and trust that it provides the necessary clarity and assistance.
Please accept my sincere apologies for any inconvenience this may have caused.
Please be assured that we remain fully committed to providing you with the best possible service and support.
Should you require any further assistance or clarification, please do not hesitate to reach out. I will gladly assist.
Wishing you a pleasant afternoon.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply22 Jan 2026, 15:45
Official
Dear Mamello,
Thank you for bringing your complaint to our attention. I did attempt to contact you telephonically; however, I was unfortunately unable to reach you, and the number provided appears to be not exist.
I have, however, sent you a detailed email addressing your concern and trust that it provides the necessary clarity and assistance.
Please accept my sincere apologies for any inconvenience this may have caused.
Please be assured that we remain fully committed to providing you with the best possible service and support.
Should you require any further assistance or clarification, please do not hesitate to reach out. I will gladly assist.
Wishing you a pleasant afternoon.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing your complaint to our attention. I did attempt to contact you telephonically; however, I was unfortunately unable to reach you, and the number provided appears to be not exist.
I have, however, sent you a detailed email addressing your concern and trust that it provides the necessary clarity and assistance.
Please accept my sincere apologies for any inconvenience this may have caused.
Please be assured that we remain fully committed to providing you with the best possible service and support.
Should you require any further assistance or clarification, please do not hesitate to reach out. I will gladly assist.
Wishing you a pleasant afternoon.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za